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Bishop Gadsden’s New Normal

Written by . Posted in COVID-19

It has been a crazy time for the world, and we are all adjusting to what this “new normal” means for us. At Bishop Gadsden, we are committed to living out the “Eleventh Commandment” of flexibility. Here is a little overview of how Bishop Gadsden – our residents, team members, and families – are practicing flexibility during the Coronavirus age.

First steps

Our “new normal” began the first week of March. Guidelines for any residents or team members to consider when traveling were formulated based on recommendations by the CDC and the U.S. State Department. It was evident that these guidelines were going to change daily, if not hourly. At first, this was a difficult concept for many. Travel plans are exciting, well-planned, and personal to all of us. For the safety of the Community, this was the first display of flexibility Bishop Gadsden saw from residents and team members.

As the days went on, Bishop Gadsden had to adjust how we went about business. Each department was on board, becoming more and more flexible with hours, assignments, and tasks, as well as their attitudes. Every team member stepping foot in the Community has been helpful, flexible, focused, and reliable.

The Flexibility of BG’s Culinary Program

The most significant change the Community has seen is how we receive our daily meals. Due to the exceptional culinary program, increased infection control protocols were put into place immediately. This then turned into the need to close all communal dining areas, all five of them, and switch to meal delivery. This was a significant change to the Bishop Gadsden Community. The BG Culinary Team has had all hands on deck, packaging boxed meals, bagging meals and snacks for residents, and delivering these care packages to each residence – more than 500 of them total. Bishop Gadsden has put in place a grocery delivery system with Harris Teeter and Publix – where residents order online and BG Team Members then go pick up their orders. This program gives residents additional options, and we all know everyone loves options.

While a no visitor policy has been in place since March 3 in our health care areas, the entire community was closed to visitors on Sunday, March 15. With this, entering the Community began to look a little different. Bishop Gadsden’s security team began screening each team member, taking their temperature, and asking questions about Coronavirus exposure each morning. In addition to team members, essential vendors are screened, and now, any resident who requires a medical appointment off-campus is asked to check out with Security and return within two hours.

Continuing to adjust

As adapting and adjusting continues, Bishop Gadsden is implementing a babysitting program. Even though schools are closed and kids are home, we have essential team members that must come in and care for our residents. For day shift team members, they may opt in to bring their children to Bishop Gadsden and stay in the babysitting specific area for the duration of their shift.

All of our lives have been impacted by the outbreak of COVID-19, and each day requires a new adjustment. The flexibility and willingness of the Bishop Gadsden Community has been the driving force of putting guidelines into place and doing what we can to keep each resident, team member, family member, and friend safe during this ever-evolving time we are facing. From our family to yours, stay safe, stay healthy, and remain hopeful. Our prayers are with you.

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